For Retail Customers

            

Printable 2-Page Morph-O-Scopes Catalog & Retail Order Form

ORDERING

We’ve make ordering so easy. You can purchase products in our Store or on any product pages by clicking ADD TO CART there.  Or print and submit our Retail Order Form above. Or submit your own purchase order.
Phone or fax orders to 206.344.3338 or email attachment to Sales (at) OOZ and OZ (dot) com.
Hard copies may also be mailed to OOZ & OZ, 3624 46th Ave. SW, Seattle, WA 98116.

For orders to countries other than the USA or Canada, use any of the above methods and we’ll let you know the added charge for international shipping and await your approval before shipping.

PAYMENT

Processing is by Credit Card or PayPal account. OOZ & OZ uses a secure server and industry-standard encryption technologies when transferring and receiving consumer data.  Checks are acceptable, but must clear the bank before an order can ship.

ORDER CONFIRMATION

An order confirmation will be emailed to you. Spam filters of some email programs may interfere with your receiving this confirmation. Please add OOZandOZ.com to your safe senders list to enable the confirmation email to reach your inbox. You may trust us not to spam.

SHIPPING

In stock products ship within two (2) days of your order.  All orders ship from Seattle, WA, via USPS Priority and 1st Class Mail.  Standard Shipping and Handling charges apply based on the size of the order and its destination. We do not charge postage on back orders.

OUR “GOLDEN RULE” SHIPPING & HANDLING PLEDGE TO YOU

As a caring, family company we promise any order shipped to one destination, no matter how many items are contained in that package, is charged the lowest USPS cost + a modest handling fee. We always refund excess charges collected by the Shopping Cart. Consideration. It’s what we’d want for our own families.

WHEN TO EXPECT YOUR ORDER

USPS Priority Mail has been fairly reliable about keeping its promise of 2-3 day delivery – even coast to coast. If you’re a bit off the beaten path, please allow an additional day for delivery.

RETURN AND EXCHANGE POLICY

You may return any unused item in original packaging within 30 days of receipt for exchange or credit.  Before returning merchandise, please contact us at 206.344.3338. Returns must be in sale-able condition. Please share the reason for the return. That helps us serve all of our customers better. OOZ & OZ pays return shipping costs for damaged products, but not for exchanges. OOZ & OZ is not responsible for returns lost in transit. Please insure your package and obtain delivery confirmation. We’ll do our very best to make you happy.

PRIVACY POLICY

OOZ & OZ does not share your information with any person, business or organization outside our company.

CUSTOMER SERVICE – 24/7

Inquires, concerns, compliments and ovations are always welcome.
Phone:  206.344.3338   (Toll Free: 888.750.3338)
Fax:     206.344.3338
Email:  CustomerService (at) OOZ and OZ (dot)com
Mail:    OOZ & OZ, 3624  46th Ave SW, Seattle, WA 98116